Refund policy
Return & Refund Policy — Pistol River Mushroom Farm
We Stand Behind Our Products Your satisfaction is our priority. If you are not completely satisfied with your purchase, we accept returns and will issue a full refund once the returned product is received.
How to Return
- Contact us at brian@piostolrivermushrooms.com, or call (541) 247-9195 before returning your order
- Ship the product back in its original or secure packaging.
- Once we receive the return, your refund will be processed promptly to your original payment method
Conditions
- Items must be returned within 30 days of delivery
- Products must be unused and in resalable condition
- Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect
Damaged or Incorrect Orders If your order arrives damaged or we made an error, contact us immediately via phone or email and we'll make it right.